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I would like to
thank you for your outstanding customer service. I will surely reccommend you to my fellow sailors that I work with and I'm looking forward to your product.
Sincerely,
Eric, U.S. Navy/E-3 Active Duty
I Just wanted to let you know that my Bosch Compact Mixer arrived here at 10:00 a.m. All seems to be just fine. Thank you for all of your support. It made all the difference to me that I was able to talk to you when complications came up. If I had not made the personal connection, I would have just cancelled the order.
Hi, Just wanted to say that my Tunturi F530 semirecumbent exercise bike is
great. Very durable and comfortable and QUIET! (The only improvement I could
suggest would be that Tunturi clean up the instructions. Not quite accurate
for the model.)
Also want to say that I appreciated the service from Buychoice. Sales rep
spent lots of time answering my questions when I called. Pleasant and
professional and low-pressure. Thanks!
I returned from Palm Beach today and was thrilled to come home and find my
new wine cooler had been delivered in plenty of time for my party. It's
great! Thank you again for such wonderful service. I will be sure and share
my sensational experience with others.
Blake & Ron.... what sweethearts you guys are! Thank you both so much for
the personal attention. As soon as my cooler gets here I will tell my
friends about the wonderful experience I've had. I will let you know as soon
as it arrives. Cheers!...Christine
Comments: I just want to let you guys know that BUYCHOICE is the best. I
ordered my Aerobed on Tuesday, and had it delivered by Thursday. On top
of that, SHIPPING was FREE! I never had an experience that FREE turned
out to be the best. Usually, if it's free, it's usually of bad quality
(based on experience). However, buying at BUYCHOICE is the best! Thanks.
I had to write regarding the customer service I have experienced with
Buychoice. It seems customer service is lacking everywhere you turn
these
days and I've decided that when I experience excellent customer service,
I'm
going to make sure everyone knows about it. I purchased two razor
scooters
through Buychoice and only received one from the manufacturer.
I
contacted
Tom Farrimond in your customer service department and his assistance in
this
matter has been extraordinary. He has returned my emails in an
impressive
amount of time and has kept me up to date on the whereabouts of my
missing
purchase. Not only has he followed up on this in a timely manner, he
has
been very pleasant to work with. He isn't reading from a script in a
monotone voice as so many CSR's do. I appreciate the personalized
service
and will definitely shop through Buychoice again and will recommend
Buychoice to others.
You guys are Great!!!!! Your customer service is superior. I would have to say the best customer service I have ever received. Your constant communication about the product I had ordered kept me informed every step of the way. The table arrived to me on Tuesday and it's gorgeous. I will definitley place your site on my list of favorites and order from you and also tell my friends.
Thanks for Super service!!!!!!!!!!
Ron, I ordered two Steam Fast steamers one each for each of my daughters
for Christmas. I had already told them that it would be an after
Christmas delivery. They both received their Christmas present only two
days after I ordered from you. I can't believe the fast service. I'm
very impressed! Thank you for being so "service oriented". Merry
Christmas
Dear George,
Thanks for your continued support on this matter. You have been prompt
and helpful. I appreciate all the personnel help you company gives over
the phone. The direct phone contact and personal help over the phone is
comforting and you get more information on the products. Thanks!!!
The package arrived today. Wow, that was incredibly fast! When you say "express shipping" you aren't kidding! Thanks again for such great service! I'll be shopping at BuyChoice
again soon.
Your staff especially Frank is wonderful. I have enjoyed my
shopping experience
100 % I will be back many more times. Thank you for a wonderful
knowledgeable
shopping experience.
Thanks Blake if you recall, I left you a message late in the day on Friday (12/6)
asking if the Omega 8001 juicer was in stock and ready to ship.
THANK YOU for returning my call so quickly, although I had already
left the office. I checked my office voice-mail over the weekend -- I
got your message, and as a result, I placed the order (details below).
I'm writing to you, in part, as a follow-up to our voice-mail
messages, so you know what happened. But mainly I wanted to say how
much I like BuyChoice.com!
I like having real people just a phone
call away. But more importantly, somehow, BuyChoice has cultivated a
feeling of trust. I trust BuyChoice. Some web sites list items as
"in stock" but when you call them on the phone, they say it is out of
stock. THAT's why I prefer placing the order with a person. More
reliable information.
Also, some sites seem to have web-based
ordering systems totally un-integrated with the rest of their
business. Which means that ordering via the web is SLOWER than
picking up the phone (but your message indicated that ordering via the
web is the FASTEST method (cool!) -- so that's what I did). And some
sites have a "no returns" policy, which means that if my new juicer
arrives broken, I have to send it to the manufacturer for repair!
BuyChoice, of course, suffers from NONE of these problems. In
addition, shopping on the BuyChoice site is a pleasure. And it works,
too! Which is more than some sites can say.
Oh, and I like that the
item ships direct from the manufacturer. Factory fresh, not seconds
or returns -- no middle-man! Lastly, I really appreciate getting the
package tracking number -- it lets me know that the product shipped,
plus it helps me arrange for someone to be home to receive it.
I had been putting off purchasing the juicer for lack of a trustworthy
place to buy it from. BuyChoice to the rescue!
Needless to say, I will shop at BuyChoice again.
And I will tell my
friends about BuyChoice -- a worry-free place to shop on the Internet.
Thank you, and Happy Holidays!
YOUR SERVICE IS GREAT AND FAST THANKS YOU THE PROMPT
DELIVERY!
Just wanted to say I think your site is very user friendly and
the check out process was easy as well. Also, I found you had the best
price on this (Aero) bed. I checked several sites and while your price was
only one dollar cheaper, you were the only site to offer a free gift
which is why I chose your company. Please tell your marketing
department that was what swayed my decision.
I'm very pleased with the quality as well as your price.
I just want you guys to know how impressed and happy I am with
this web site. I talked to one of your employees the other day named
George and he was so helpful. I just wanted you guys to know how I am
finally not afraid to buy things from the internet and plan on getting
a lot of easy Christmas shopping done with this web site.
I just wanted to let you know that despite some delays in receiving our Wunderkids Ken bed we are very pleased with the product and service. The quality of the bed is far superior to the bunk beds we have seen in stores in the DC area and the kids absolutely love the tent and slide features. The freight company (Daylight) had two very courteous delivery gentlemen. Your price on this very special bed was similar to a plain bunk bed of poor to medium quality from the local furniture stores.
I'm so happy I discovered your company and look forward to making more purchases in the future.
Just a quick note to thank BuyChoice for my wonderful Denby dishes. I received them today and I love them! You guys are the best . . . and what a great deal. I plan to order more pieces.
Thanks for the speedy response. This is my first transaction with BuyChoice, and I'm very impressed with the prices, speed, and accuracy of your system. Most people think " Customer Service " is dead. You guys have revived it. I'll look first to you for future purchases. Keep up the good work.
Thank you so much for your quick response to my request. I am very pleased with the service and customer service that I have received from BuyChoice and I would gladly recommend them to others. Have a nice weekend!
Great service, prices, and follow-up.
I want you to know that I certainly do appreciate your 10% offer. I
know we are not talking about a lot of money here, but that is not the
point. Since I live in a very rural area with very little selection on
many items, I buy a lot of merchandise over the Internet. Unfortunately
I've had some bad experiences but many good ones too. This is my first
transaction with Buychoice.com but can assure you it will not be my
last. Your prompt, courteous service as well as competitive prices AND
Free Shipping has won me over. I will certainly consider your site when
shopping online in the future.
I received my order very quickly. In fact, since the item I ordered shipped directly from the manufacturer, I got it before even getting shipping notification!
I recently e-mailed about an exercise bike that I ordered I just wanted to let someone know that I received word from the manufacturer that they shipped my bike this morning. I wanted to thank you for the prompt service and attention to this matter. I appreciate the quick way in which this was resolved. If all goes well, I'll get my bike on Monday.
I just wanted to let you know that your team is really on the ball. I had a situation that had the potential to turn south but your associates really responded promptly and courteously to my issue. I'm not going to go into detail, but the team there was all very responsive to my needs and worked quickly to resolve my problem to my satisfaction. I know that we never get enough praise, especially in the customer service business, so I wanted to take a minute to let you know what a fine team you have. My issue was over an item that was barely more than $100, yet I felt that I was just as important to your team as IBM or GE. Thanks for the pleasant experience, rest assured that I will shop with you again.
BuyChoice.com had the highest price of all of the businesses that I shopped but by the time I added the S & H fees the others were all more expensive. It looks like other businesses mark their products down knowing that they can make it up in S & H. At one site S & H was 42% of the final price.
Very satisfied.
Absolutely fabulous! Ordered a small computer desk for my nephew, and will return to shop for myself. Very friendly and helpful sales rep. Great prices that included both shipping and delivery. The desk was even delivered a day earlier than I expected. No hidden fees or surprises. Thanks BuyChoice!
Simple and easy - what more could you ask for!
I was especially pleased that a representative returned my email very quickly when I had a question regarding my order.
Ease of ordering was terrific. No problems at all. Thanks so much. I broke a friend's glass and was happy to find your company on-line so I could replace it without any trouble. Price is excellent as well. I'm happy.
I ordered an Avanti mini fridge and a Sharp microwave for my son's dorm room. Both items arrived in excellent condition and well before the promised date! I will definitely shop with BuyChoice again!!!!
The box came in great shape, easy to put together and a day early!
Great Store -- Outstanding customer service. I actually had a problem with my order. I ordered the wrong Jogging Stroller for my daughter. BuyChoice had such an easy return policy that I sent back the first one and ordered a new one immediately. Everyone there was a pleasure to deal with! My daughter has ordered many Kids items from them with great success. Would definitely shop here again! |
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